Terms and Conditions
Acceptance of Loss Damage Waiver relieves the renter and authorized additional drivers of financial responsibility if the Rental Operator car is damaged or stolen while under rental contract. Using the vehicle in violation of any of the use restrictions listed on the rental agreement could void LDW and leave the renter fully responsible for any damage to the vehicle.
LDW is not available in all states and certain restrictions may apply in some states. At the time of rental, the customer must initial whether he/she accepts or declines the LDW and/or other optional services. LDW and other optional services must be signed for at the rental counter.If LDW is not accepted, the customer may be responsible for up to the full fair market value of the car if it is damaged, vandalized or stolen during the rental. The customer may also be responsible for reimbursing Rental Operator for the revenue lost by not being able to use the car while it is being repaired or not recovered due to theft (referred to as Loss Of Use).
Credit Card Policies
Rental Operator accepts most major credit cards as credit identification at the time of rental. The renters name must be on the card. Accepted credit card list: Budget Charge Card, Budget International, American Express, Carte Blanche, Diner's Club, Diner's Club International, Discover, China UnionPay, JCB, MasterCard, Optima, Peterson, Howell and Heather (PHH) and Visa. Some locations may not accept each of the referenced cards. At the time of rental, we will request an authorization on your charge card. While this hold is in place, the funds will not be available for your use. When the rental is over, we will process the reversal but the bank may take time to post it back to the account. The required credit card hold amount varies at this location. Please call the location for the required amount.
Driver's License Requirements
At time of rental, driver must present a valid drivers license in the drivers name. All drivers must have a safe driving record. You may be asked to sign a driving record addendum or be subject to a computerized Department of Motor Vehicles check. Based upon such search, Budget reserves the right to deny a rental opportunity. Customers with a drivers license in a non-Roman alphabet may be asked to present an international driving permit (IDP) for translation purposes.
Additional Driver Policy
All additional drivers must be at least 25 years of age. The fee for each additional driver is $13/day with a maximum charge of $65 per rental. The following are exempt from the fee but must meet all other driver requirements: the renter's employer or fellow employee when on company business and renting under a corporate account; the renter's spouse or domestic partner; the companion driver of a renter with a disability who has completed the non-licensed renter form; for insurance replacement rentals, company employees or family members who are designated on the insurance policy. All other additional drivers must complete and sign an additional driver form and present valid credit identification. A maximum of two additional drivers may complete a form.
Additional Fees and Credit Holds
In order to rent a car, we will put a hold on your credit card for the total estimated rental charges. A prepaid card is not an acceptable method of credit identification for this hold. While the hold is in place, the funds will not be available for your use. Once you return the vehicle, we will process a release of the unused portion of the hold subject to your bank's procedures. The hold could take up to 2 weeks to be released by your bank.
If you want to use a credit card for the hold, that amount will be the total estimated rental charges or $200.00, whichever is greater. Upon paying your rental with a debit card, Rental Operator will generally request an authorization hold against your account for the estimated charges of the rental but reserves the right in its sole discretion, to request extra value based on certain factors as we deem appropriate. Some exceptions may apply. You will be subject to a credit check to determine creditworthiness and the rental may be denied based on the results of this check. If you don't return the vehicle as agreed, we will obtain additional debit hold authorizations from your account to cover the rental charges. We are not responsible for any returned checks or over-drafts due to our debit hold policy. A debit, cash, check card or prepaid card can be used for payment of rental charges upon car return. Except for a surcharge for renters under 25 years of age at some locations, your total rental rate is calculated based on the information provided at time of reservation. The rate is based on the exact parameters (location, dates, etc.) of your particular rental -- so changing any of your confirmed reservation parameters could result in a different rates, taxes and fees. Quoted taxes and fees are subject to change which will affect your final total due at rental return. Vehicles are rented on a daily (24-hour) basis. There is a 29-minute grace period for returns. After 30 minutes late, a 3/4-day late charge + $.01 + taxes apply. After 90 minutes late, full-day late charges + taxes apply. If you reserve any type of vehicle that requires a credit card hold and you no longer require the rental, you must cancel the reservation before the scheduled pick-up time or you will be charged a $75.00 fee,
The U.S. Government imposes a $5.00 per day Admin Rate Supplement (GARS) for U.S. Government rentals.
If you selected an Optional Product (coverages, GPS, child safety seat, Roadside SafetyNet, XM Radio, etc.) with your rental: > Prohibited use of your rental vehicle will void the Roadside SafetyNet Option. > The Fuel Service Option price is not included in your reservation total. The prevailing market rate for fuel plus associated tax and fees will be charged when you return your car. > You are responsible for replacement costs if the Optional Product or its components are lost, stolen or damaged. Products are charged on a daily (24-hour) basis. There is no grace period for returns, so full-day late charges will apply.
If you used a coupon for your reservation: > Most savings are reflected in your quoted rate. If your rental meets all coupon terms, any additional rate adjustment will be made when you pick up your car. > For an upgrade, your reserved car will be upgraded at time of rental subject to car availability. This upgrade may not be used in conjunction with any other coupon, promotion or deal.
The car must be returned with a full tank of gas or there will be a charge for refueling. If you have refueled please keep your receipt for verification purposes.
Most locations offer a prepaid gas option which you can accept at the rental location.
If the car is driven less than 75 miles there is a $14.99 refueling fee unless a gas receipt is presented at the time of return.
At time of pickup, all drivers must present a valid driver's license in their name (see "Driver's License Requirements" section for complete details).
- If the driver's license is not issued from the U.S., then the renter must also present a valid passport or Canadian enhanced license and a travel itinerary showing proof of return to the resident country.- If the country of residence on the renter's credentials does not match the country indicated on the reservation, the rental rate will change.- You may be asked to sign a driving record addendum or be subject to a computerized Department of Motor Vehicles check. All drivers must have a safe driving record or Budget reserves the right to deny the rental.
At time of pickup, renter must present one of the following credentials:- A valid credit card in the renter's name. See the "Credit Card Policies" section for complete details.- A valid debit card in the renter's name (at participating locations). If using a debit card, additional documentation may be required. See the "Debit Card Policies" section for complete details.Note: A prepaid, loadable charge card or gift card is not an acceptable credential.
When using some offer codes, you must provide association, corporate, or government credentials to prove eligibility for the special rate/benefit.
Keep your reservation confirmation number because it is necessary for modification, cancellation or refund requests.
Once your scheduled pick-up time passes, reservation changes cannot be made online.
Travel Into Other Countries
Vehicles at this location can be driven throughout the continental US with no restrictions. Vehicles may be driven into Alberta and British Columbia. The rental counter must be notified at time of rental is you plan to drive the vehicle into Canada so we may provide a Canadian non-resident insurance card. Based on availability, one-way rentals may be allowed to certain Canadian cities.
If you do not pay cash for tolls, you automatically opt into our e-Toll service, pursuant to which you agree to pay us or our toll program administrator, with whom we will share your credit card/debit information, for all tolls incurred during your rental and all related fees, charges and penalties. Under the e-Toll program, once you pass through an electronic toll, you will pay a convenience fee of $3.95 for each day of the entire rental period, including any days on which e-Toll is not used, up to a maximum of $19.75 per rental month, plus incurred tolls at the maximum prevailing rates posted by the toll authority. You can avoid the convenience fee and any other charges by paying the toll in cash, using your electronic toll device, or avoiding any cashless toll road or passage. Please be aware of roads that maybe "cashless tolls" and drivers on these roads are not able to pay cash once they have entered these roads. You automatically opt into our e-Toll service program and will be charged $3.95 for each day of the entire rental period, including any days on which e-Toll is not used, up to a maximum of $19.75 per rental month, plus incurred tolls at the maximum prevailing rates posted by the toll authority. The charges may take 4-8 weeks after the rental to be billed to your credit card/debit card on file.