Our driver ratings
Our drivers rate us:
34,537 ratings on Transfercar -
Average rating
Excellent: 4.7
Last reviewed over 8 years ago
Driver ratings
I was very pleased with level of customer service. I paid $119 to waiver excess ($2000) I do not think this is is a fair charge considering I was providing a service to transfercar (Ace Rentals) I think Fuel Ferry charges were fair (enough) I will apply for relocation drive next time I am in Australia New Zealand
By Malcolm, Jan 25 2018
Advise what company is renting the car before you book it.
By Alan, Jan 25 2018
All good, all transaction and customer service have been very smooth
By Mary, Jan 25 2018
Fantastic service thank you
By Tracey, Jan 25 2018
None, easy process
By Adam, Jan 25 2018
Feel that 2 drivers for the price of 1 would be a benefit for everyone involved from a safety point of view especially on long trips.
By Robert, Jan 25 2018
11-21 days for bond refund. tire blew after 100k's. road service failed to arrange another spare. poor.
By dale, Jan 25 2018
It's my 1st time to use (hence the 9), but it all went really well. It was easy, directions/instructions were clear. I loved that there was an actual phone number that I could talk to a human as well. All very good. Thankyou
By Ann-Maree, Jan 24 2018
Not really - possibly an option for requesters to put in some about what type of car they would prefer? (e.g. 4 door, boot or hatch etc?
By Sarah, Jan 24 2018
.
By Deanne, Jan 24 2018
no. Just really impressed with the service. Thanks
By barney, Jan 24 2018
No it was super easy to book, pick up and drop off. Looking forward to doing it again soon :)
By Charissa, Jan 24 2018
No - it us excellent. I've already recommended it to 7 other people 😀👍
By Flora, Jan 24 2018
Maybe ask companies to include a minimum CDW insurance coverage to take the risk factor out. Otherwise, great!
By Danielle, Jan 24 2018
No
By Katharine, Jan 24 2018
You guys rock
By Matt, Jan 24 2018
