Our driver ratings
Our drivers rate us:
33,996 ratings on Transfercar -
Average rating
Excellent: 4.7
Last reviewed 2 months ago
Driver ratings
Nope - great experience would recommend highly to others :)
By Damon, Oct 13 2025
Everything was great. It would be good if you were approved for several cars during the same period, you can cancel free of charge. (Sometimes you apply for several options to make sure you get at least one).
By Mikhail, Oct 12 2025
I get really frustrated when once I have a relocation booking confirmed I had great difficulty contacting motopool for 8 days.motopool then cancelled my booking and transfercar got me another relocation rental via hertz who were great! Happy to discuss on 0457596503.thanks Anya
By anya, Oct 12 2025
No
By colum, Oct 12 2025
Find cheaper payment methods for customers who don't use credit cards. Eg. Apps like WIZE
By Rebecca, Oct 12 2025
Refund the deposit at the time of drop off especially when a premium excess cover has been paid.
By Kevin, Oct 12 2025
I’m waiting the refund for the bond, this deposit supposed to be go back when return the car but still not received
By Raul, Oct 12 2025
No no.
By Bob, Oct 10 2025
Na
By Jomis, Oct 10 2025
Brilliant service thank you!
By Michael, Oct 9 2025
It would nice to know what car you are getting
By Angeline, Oct 9 2025
Maybe add a comment field on the transfer request form. Would be useful to add e.g. contact preferences.
By Dominik, Oct 9 2025
No! It’s an amazing offer to the public, thank you
By Jan, Oct 9 2025
I love using your service and regularly recommend it to friends.
By Aidan, Oct 9 2025
The reception desk in Queenstown informed me I would be liable for any windscreen damage. When are on the road and someone passes you you have no control over whether they flick a stone up at you or not. I did not think that was appropriate considering the company wanted the car transferred. Also they gave me a rental agreement. I inform said person that I was not renting. Then they tried to sell me insurance. You already had a hold on my credit card….i personally felt that should have been sufficient. Not the greatest experience.
By Ingrid, Oct 9 2025
It would help to have the car manual in the glove box as it took me a while to work out the electronics eg cruise control, radio etc. And break down information. We didn’t break down but wondered what we would do if we did.
By Maria, Oct 9 2025
I tried to do few relocation even when I am the first one to apply for the relocation I didn’t get it and I don’t understand why and it’s very frustrating when the company shoots select select by whoever booked the vehicle first if nothing wrong with them so I can tell at least I have a higher chance to get it before They respond because sometimes it takes very long to respond and the moment I’m in Sydney and I lost three time trying to get a vehicle to get back to Melbourne
By Joseph, Oct 9 2025
There’s nothing that I can think of. Your communication is excellent with clear information and instructions. You make it easy.
By Rhett, Oct 9 2025
More KMs!
By HSING, Oct 8 2025
Nope
By Joanne, Oct 8 2025
