highly recommend great service

Good simple system to book a car. Only issue was with collecting the car there seemed to be confusion over which car was ready and what details were needed from me but that is more a problem with the rental company.

Easy to use website and fantastic service

feedback on the rental companies is really needed. the current feedback star is not informative and transparency of issues - so not helpful. My transfer 1) car was not ready on pickup. received car 946am and booked 9am 2) car had damage that was not recorded so i had to drive back (chip on windscreen) 3) the handling of the preexisting damage (acknowledgement and attempting to get an updated contract) was absolutely terrible. still I do not have that. Though, I have now received my deposit back. -- my experience shows how disorganised queenstown europacar is -- I was 4th in queue and we all impacted. Both transfercar customers and paying customers.

More location/destination options to from manawatu

Na

Suprised at how easy this service was to use. Made a couple quick click then all was set to go.

On the ad, it was mentioned that there will be free fuel tank and i can return the vehicle empty but i was still charged for a tank of fuel by Europcar for $4 a litre.

Great comms, easy pickup & drop off, only small issue was the rental company having no record of the ferry deal for the vehicle but easily solved. Will definitely hire again.

It was easy to find my way through the process

The ease it was to pick up the car and return it

You are always reliable, and present the clients relocations truthfully!

Your service is easy to use, people are friendly and helpful - what more could you want :-)