Our driver ratings
Our drivers rate us:
34,284 ratings on Transfercar -
Average rating
Excellent: 4.7
Last reviewed about 1 year ago
Driver ratings
fix the survey ;) can fill in with score
By Petr, Jun 9 2024
Monitor response from rental car agencies- note that my request from Queenstown expired dye to no response. Difficult to make plans when you're waiting for someone to acceot your offer - you cant make alternative plans in case they accept your offer and you cant back out then.
By Choo, Jun 9 2024
Recently I selected a car that was advertised for pick up at Queenstown Airport. After the relocation was accepted, I found the car was actually a 5-10min drive away on the other side of the airport, requiring paying for a taxi. If the vendor wants to advertise being AT THE AIRPORT, then I would expect this is within a 5min walk. Otherwise, in this case they should have advertised being in Frankton, or advise a taxi will be required.
By LEWIS, Jun 8 2024
Website could be improved. For example allowing to find vehicles going from south island to north and vice versa. More filters and better ways to set up notifications/ delete notifications will also be useful. Thanks
By Tasawer, Jun 8 2024
Include a membership for car insurance to reduce the excess 🤗
By marie-helene, Jun 7 2024
More info on the excess included and options to reduce excess
By Andrew, Jun 7 2024
Sorry it's 10 Star ✨
By Isuru, Jun 6 2024
We loved it and have been using it for a few years now in would not fault anything
By Radhika, Jun 6 2024
Everything was perfect
By Chance, Jun 6 2024
no
By Celia, Jun 5 2024
would need more use of your service to rate against to see how it goes
By Paul, Jun 5 2024
Please don’t mix up the bookings next time! Thank you!
By Wenjing, Jun 5 2024
If it is possible to provide options for cars earlier this would assist with longer term planning. Thanks
By Andrew, Jun 5 2024
I took a Budget car to Picton and an Apex car back a few days later. I wasn't expected to refuel the Budget car but l was expected to return the Apex car full. I understand that Apex is a down market outfit that belongs to Budget and gets more mileage out of exBudget cars so l had expected 'the rules' to be the same. Had l been aware that l would be expected to return the car full l wouldn't have cashed in my bus ticket. I have no doubt that this condition was mentioned in the small print but l believe this fact should've been made clearer before l committed myself.
By Malcolm, Jun 5 2024
All very good
By Sandra, Jun 5 2024
It is really unsettling to apply for a car and not hear back for a couple of days and not know how to query what is happening. This recently happened twice. I am not sure what the solution is.
By Helen, Jun 5 2024
