No I very happy 😊

Cancelation at least 7 days notice instead of 3 would be preferred. I understand cancelations happen but 3 days left me stranded and searching desperately for an alternative. Also offering a back up option could prove useful.

everything was good

Getting more details about the car. It could matter depending on the trip.

No, all is perfect!

Nothing..... it works very well, have used a bunch of times

No

I responded to an advert to get vehicles back from q/town to Chch and understood there was no rental fee or mileage . I’m retired and do car transfers for other rental groups and car sales groups and never have I paid mileage costs . I flew from Chch , paid for the diesel , and then was charged mileage to fill in my day No Thanks . If your company wants vehicles returned by capable retired people you should be more upfront and less devious . I’m thinking of taking this further and am waiting on solicitors advise re the devious nature of getting honest and reliable people to do your work by devious means . Regards Colin Kelly

A question box, Would be great if when you request a car you can ask a question. Example we only wanted if the van if it had a towbar

It is a fabulous service. Maybe access to booking insurance on line would be good and then the pickup is even faster

not really, whole process was simple and we both got what we wanted.

No

No - it was great!

No most companies are very good to deal with..... the occasional company is not very transparent

Oh the accuracy of the booking would be helpful.

Always something to improve especially the response time was harming a 10 this rental

door locks did not work. a clean around the inside of door pillars. Apart from that very good service.