Our driver ratings
Our drivers rate us:
33,972 ratings on Transfercar -
Average rating
Excellent: 4.7
Last reviewed over 6 years ago
Driver ratings
More information
By Gonzalo, Jan 19 2019
No... your website was very easy to use.
By Ann, Jan 19 2019
You guys told me in the confirmation email insurance is included but ace rental charge me $50 for insurance. Why it was not clear in the email that i have to pay $50 to ace rentals.
By Aashish, Jan 19 2019
really friendly staff I my case you were super flexible with the transfer dates!
By Hannah, Jan 19 2019
There was a problem with the allocated time give for the transfer. We were informed by Downtown Car Hire that the normal allocated time for delivery between Queenstown and Nelson was 3 days and we were only given 27hours. It made the journey very rushed and dangerous trying to make the trip in 27hours. Perhaps in future Transfercar can ensure that a reasonable travel time is allocated for the customer.
By Grahame, Jan 19 2019
Rude staff, except in Adelaide office. Poor customer service. Mixed communication regarding deposit holding.
By Mandy, Jan 18 2019
No
By Josephine, Jan 18 2019
Ensure that when insurance prices are quoted they are GST inclusive.
By Dennis, Jan 18 2019
Great company. Trouble free. Nice work.
By Neil, Jan 18 2019
No all perfect love this service it makes sense for both parties. Can’t recommend it enough
By Lorraine, Jan 18 2019
Its all good! Only improvement would be better rental deals. E.g. longer free periods or more extendable with paid days.
By Bob, Jan 18 2019
The fee for the toll road is a bit high but apart from that no.
By Aneesh, Jan 18 2019
Not to cancel requests 24 hrs later when there has been no reply from rental company.
By Tracy, Jan 18 2019
