1. Allow more listing for debut card option. 2. Bond refund quicker. We are still waiting our bond refund 5days later. Impression from staff it would be a immediate once bond released. Times are tough, if you can make this a quicker turnaround be pleasant not a bad after taste of experience.

Really simple process to get organised

Quick response, easy booking of the ferry

I was suppose to pick my vehicle up at 2:00 and I was there at 1:45 and I was waiting there till 4:00 pm and my whole day got ruined

Good value -good website- good response time

Very bad mini van. Radio was not working gas stove not working properly. All USB connections had an issue. The Bed was a very thin matrass were you felt the metallic structure underneath..Returned it one day earlier and still wait for my money to be returned.

Great experience!

It all worked really well for us, thank you

Transfercar has a lot of good offers. We already catched two of them and we are happy to travel around New Zealand at almost no ttransfer cost. Even if we had issues with our email address - the Transfercar support was very kind and helpful. Thanks a lot for this great service!

Customer service

The end to end process for booking is easy and fast

Thanks guys Awesome service

These are several issues regarding my recent MotoPool booking. The vehicle provided was not the same as the one advertised at the time of booking, including a different pickup location than originally indicated. When I collected the car, it was unclean both externally and internally. In addition, the dashboard displayed a warning/error indicator. Despite raising this at the time, I was told I should continue driving the vehicle. I also discovered the car requires RON 95 fuel or higher, which is more expensive than standard RON 91 or E10. This was not made clear prior to allocation and resulted in additional out-of-pocket fuel expenses. The return process in Brisbane was extremely problematic. The office was closed on Sunday, and there was no key drop box available. I made five or more phone calls to both the Brisbane and Sydney MotoPool offices but received no response. I was not informed of this prior. As a result, I was forced to rebook my flight so I could return the car and keys the following day, causing further inconvenience and expense. Given these issues — incorrect vehicle allocation, poor vehicle condition, safety concerns, higher fuel costs, and the failed key return process

Very good service and low fees

The whole process from pickup to drop off was hassle free

Efficiënt communication and organising of relocation campers