Our driver ratings
Our drivers rate us:
33,952 ratings on Transfercar -
Average rating
Excellent: 4.7
Last reviewed over 7 years ago
Driver ratings
You haven't let me down. I thought it was great. That is not the question you asked. What you asked is How likely am I to recommend? In general I don't do recommendations - rather I recommend against firms that give me a hard time. Transfercar was great. Now to the question you really needed to ask ... What could we do better? 1 spread to other countries and cities (I'd use it) 2 the 'booking process' seems to be some sort of strange reverse auction in which I am not sure if I should try for several or not. I'd like it to be a more immediate 'book now' kind of process.
By Andrew, Jan 25 2018
The hidden fees with europcar
By Henry, Jan 25 2018
Tell us which company the transfers are with, as well as pick-up and drop off addresses before we apply for cars, so that we can know in advance and make arrangements
By Kofi, Jan 25 2018
No, you guys have a brilliant service and website.
By Philip, Jan 25 2018
Maybe add an email notification/ alert when a car became available in a specific location
By Marina, Jan 25 2018
On call support for pickup problems
By Eric, Jan 25 2018
If nzra gave better service we had an over heating problem I had to contact them to get them to contact mechanic so he could even look at the vehicle and if the vehicles are old the person transferring should have more rights as far as petrol money and allowances for accommodation for breakdowns as with an older vehicle it is more likely and they use more fuel but the concept is good cheers Chris
By Chris, Jan 25 2018
more flexibility with return times
By Michelle, Jan 25 2018
I was very pleased with level of customer service. I paid $119 to waiver excess ($2000) I do not think this is is a fair charge considering I was providing a service to transfercar (Ace Rentals) I think Fuel Ferry charges were fair (enough) I will apply for relocation drive next time I am in Australia New Zealand
By Malcolm, Jan 25 2018
Advise what company is renting the car before you book it.
By Alan, Jan 25 2018
All good, all transaction and customer service have been very smooth
By Mary, Jan 25 2018
Fantastic service thank you
By Tracey, Jan 25 2018
None, easy process
By Adam, Jan 25 2018
Feel that 2 drivers for the price of 1 would be a benefit for everyone involved from a safety point of view especially on long trips.
By Robert, Jan 25 2018
