Our driver ratings
Our drivers rate us:
33,949 ratings on Transfercar -
Average rating
Excellent: 4.7
Last reviewed over 7 years ago
Driver ratings
Not that I can think of right now. Appreciated availability.
By Christine, Jan 15 2018
Not so strict on pick up drop off times. Esp as I turned up at 8.15am and wait until 9am
By Bronwyn, Jan 15 2018
Tank was not full upon collection, contrary to the contract. Clearly this hadn't been checked. Car inspection wasn't carried out with the customer and also tyres appeared under inflated, resulting in the car pulling to the left.
By Ian, Jan 15 2018
Better way of asking questions.
By Kylie, Jan 15 2018
To type a clear disclaimer in all booking , without hiding the info in the micro print, that ALL RENTAL COMPANIES will ask to view the credit card with which the booking was made , even if the booking was made with transfer car or if the details are available but the card cannot be handed physically, not even if you offer the car company a cash deposit in eftpos worth the price of the car!!!!!
By wisam, Jan 15 2018
Great service thanks - when I hadn’t heard back from the rental company in 20hours and called transfercar, they promptly followed up with company and I received a reply from them within half an hour.
By Michelle, Jan 15 2018
Hi Dustin, I am just a bit of a nervous type, so reassurance when I drop off the vehicle that all is well and I will receive my deposit (credit card holding), back is important. Also, the security debit on my credit card is immediate. So why does it take the rental car companies, several days - up to 10 working days in the case of ACE rentals, to refund it? Other than that though, we really appreciated the experience and will recommend your service to friends and family. Thank you so much.
By Nichola, Jan 14 2018
no - excellent service!
By Margaret, Jan 14 2018
Nothing notable
By Brian, Jan 14 2018
All good
By Chris, Jan 14 2018
Perfect!
By Sun, Jan 14 2018
Don`t pay for the insurance
By Alessandro, Jan 14 2018
It would be great if we could know the accurate pick up place. We couldn't find the car at first time from the space(the number) where the staff told us and spent lots of time to find the car.
By Youngmin, Jan 14 2018
Not a thing
By Jesse, Jan 14 2018
All went really well, thanks
By James, Jan 14 2018
