Our driver ratings
Our drivers rate us:
34,283 ratings on Transfercar -
Average rating
Excellent: 4.7
Last reviewed about 1 year ago
Driver ratings
This platform is fantastic! Everything is transparent and clearly explained
By James, Sep 3 2024
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By Mohd, Sep 3 2024
Maybe just updating what vehicles are available, and communicating what vehicle you've been assigned once the booking is accepted, or what the penalty is if you were not happy with the vehicle and decide not to take it.
By Sally, Sep 3 2024
nope
By Dean, Sep 3 2024
Accuracy of client company’s insurance excess reduction payment options. Company was much more flexible than what was stated on the Transfercar booking.
By Richard, Sep 3 2024
Included zero access insurance would be good. ☺️
By Abhijeet, Sep 3 2024
Not Transfercar's fault but the Budget Rentals didn't send me confirmation until the last minute after I chased repeatedly, they said they sent it but didn't, I checked my email and spam over and over. Transfercar were helpful in following up for me. The Budget staff at the desk in Wellington were not aware of the free fuel part until I showed them the Transfercar deal online. The rental car had a very bad intermittent rattle, which I told them about on completion of the journey.
By Fiona, Sep 3 2024
Being able to book additional insurance to reduce excess directly through transfercar or right after the booking. Simply options for $0 excess either through the rental provider or through transfercar
By Sebastian, Sep 3 2024
would be good to talk to hire company first before committing to job also, promised free tank of petrol on transfercar but have been charged for petrol by hire company
By Jenny, Sep 3 2024
No
By Nicolas, Sep 3 2024
Paywave at agenciesw
By David, Sep 2 2024
A quick guide for accessories to assist..
By Heather, Sep 2 2024
Please reduce the excess for damage waiver insurance under 1000, 2200 is too much.
By Maharshi, Sep 2 2024
Everything was perfect. Thanks for the great service.
By MAICO, Sep 1 2024
Great service!
By Guangya, Sep 1 2024
First time user but fairly happy with the experience overall.
By Martin, Sep 1 2024