More information on costs to be met eg insurance costs etc. Many people in my circle had never heard of transfercar, so they were very interested

All good

Not your fault. Just the time pressure made it stressful.

Vehicle had a few issues, not completely safe to drive

An app would be great for your platform

The cue of waiting with the company was too long

The whole process was easy and efficient we were very happily

There are some items specific to the last provider that I would offer.

Cars available in Invercargill and/or Dunedin!

The only issue was - as we were looking to re-locate from Chch to Auck obviously the is a ferry crossing which your web site says the relevant car hirage Co pays for the car/vehicle and we pay the cost of the drivers and passengers. This is quite reasonable BUT when we picked up the car (Lia Sorento) we had to then pay for the car costs across the ferry which is contrary to what your web site says and in retrospect could be a game changer if cheap flight was an option... Either update the info on your web site or take up the issue with the car hire co as I would expect in the case of a re-location - the costs of their vehicle across the Cook Straight should be their cost. Otherwise the trip and process was great.

all good. if there is an optional 0 excess insurance , that would be greater