Our driver ratings
Our drivers rate us:
34,271 ratings on Transfercar -
Average rating
Excellent: 4.7
Last reviewed 9 months ago
Driver ratings
They charged me for fuel even though fuel was included, when I enquired they said the fuel was not included, after I proved to them it was, it took many days before I received my refund
By Elvis, May 18 2025
sometimes the details of insurance costs to reduce the excess do not get enough details. Eg for expensive vehicles you cannot reduce the excess completely.
By Song, May 18 2025
Be upfront about how many days are included in the transfer. In our case it was advertised as 3 days but the pickup and dropoff days are included in that. Plus there is a limitation about when it can be dropped off so it's really only 2 days. Not enough time
By John, May 17 2025
No its great atm
By Chris, May 17 2025
Texting when car is ready to pick up. Giving food voucher on bigger trips.
By Steven, May 17 2025
Pay the Ferry crossing.
By Rosemary, May 17 2025
Sometimes communication could be better.
By Chloe, May 16 2025
All good
By Hector, May 16 2025
No, that’s all perfect
By JOAO, May 16 2025
nope
By Anna, May 16 2025
Such smooth process
By Andre, May 15 2025
I had a great car (although the window washer system was broken - I think it had a leak). The staff at the return counter didn't know that I had a free tank of fuel - I had to show the Transfercar confirmation email. It would be great if the free inclusions could always be communicated to the counter staff - there are many occasions where staff are unaware of the free tank of fuel, for example.
By Richard, May 15 2025
No it’s a great service
By Joshua, May 15 2025
Great service. Only thing was determining where to go to pick up the car. I didn't realise I had to actually go into the airport itself
By Kathlene, May 15 2025
Text message notification if successfully secure car
By Danielle, May 14 2025
