Our driver ratings
Our drivers rate us:
33,949 ratings on Transfercar -
Average rating
Excellent: 4.7
Last reviewed over 6 years ago
Driver ratings
The rental company could offer the ideal dates/times for pick up or some sort of option to discuss that
By Petr, Aug 27 2019
Would be great if the Vehicles were correctly advertised. For example, when booking a relocate, the company I booked with didn't correctly advertise that the're pick up and drop off hours are between 12-4pm and not open on week days which I didn't find out until after I booked my flights which meant I had to pay to change my flights.
By Craig, Aug 27 2019
Car was smaller than anticipated
By David, Aug 27 2019
Service was great, Only thing, If you guys could inform customers that a credit card needs to be taken to the rental car company when you go to pick the car up. I had listed my credit card details via your site and thought that would have been enough. I did have to go home a grab my credit card whoch cost me an hour. Other than that, your service is great
By Kharn, Aug 27 2019
none
By Kim, Aug 27 2019
The weekend close downs are a bit annoying but otherwise all is good. Would like a bit more info on the RVs as well
By Stephen, Aug 27 2019
Just a confirmation email would be good.I was told we the request had been accepted, but there was no actual confirmation email sent.
By Margaret, Aug 27 2019
Swifter communication
By Margaruite, Aug 27 2019
Good value.
By Christine, Aug 26 2019
Options for after hour pick ups
By Louise, Aug 26 2019
be more clear about what insurance is included and what isn't upfront
By Martin, Aug 26 2019
Whenever possible define whether a vehicle is diesel or petrol. This impacts on the trip costs particularly on larger vehicles. We got caught with a relocation to Queenstown, petrol cost was almost $200.Vehicle was bone dry empty when we picked it up needed $215 worth of petrol before we got going.
By William, Aug 26 2019
-Having a message to accompany your request -Request faster response -better scheduler I.e finding cars on the right dates
By William, Aug 26 2019
