Our driver ratings
Our drivers rate us:
33,984 ratings on Transfercar -
Average rating
Excellent: 4.7
Last reviewed over 6 years ago
Driver ratings
communication btween company and driver
By DongHyun, Jan 3 2019
We were allocated a rental from New Zealand Rent a Car from Christchurch. Prior to picking the car up we sent a pre-pick up registration form which allowed us to opt for insurance options. We opted for full insurance at $25 however on collection we were told that this was only available for paying customers. For customers transferring vehicles the insurance was $65 per day. If we had known prior, we would have cancelled this transfer.
By Anthony, Jan 3 2019
Allow debit cards rather than credit cards only
By Joseph, Jan 3 2019
Maybe some text messsages
By Graham, Jan 2 2019
Don’t cancel a confirmed booking a day before due to pick up the car
By Elizabeth, Jan 2 2019
Excellent service
By Arnoldus, Jan 2 2019
Nothing comes to mind excellent service
By Susannah, Jan 2 2019
Offer more benefits for the transfers, petrol, ferry tickets, number of days available.
By Juan, Jan 2 2019
No, not really. The last place we rented from was quite the cowboy outfit, but that’s the chance one takes. Still got us home
By Julia, Jan 2 2019
Really happy with your service.
By Alistair, Jan 2 2019
I arrived and the rental company had given out my car. I had an appointment and had to be assertive otherwise I would’ve had to wait and hour which meant I would’ve missed my appointment - defeating the purpose of my trip. In the end they gave me a car they had on hand anyway.
By John, Jan 2 2019
Maybe that company stipulating that even if you don't have a bond you still need to have a credit card. Other companies I've travelled with don't require one if you pay full insurance. I should have called ahead first
By Danielle, Jan 2 2019
No. we found the service really good and it was great car to drive.
By Kalpana, Jan 2 2019
