Our driver ratings
Our drivers rate us:
33,992 ratings on Transfercar -
Average rating
Excellent: 4.7
Last reviewed over 7 years ago
Driver ratings
Let us know the car vendor before we agree to get a car
By Rikki, Nov 20 2018
The transfer car was very nice! We got a two day rental for Queenstown to Christchurch and when we got to the rental aencey (koocar) they gave us a completely different car than we we told we were going to have and then they told us they needed us to get the car to Christchurch in 8 hours not in 2 days. That by was frustrating just cause they changed so many things on us after accepting us and telling us we had two days. Other than that though the pick up went very smooth and the new car drove very nice.
By Isabel, Nov 20 2018
All good, easy to use and understand
By Deryn, Nov 20 2018
Thank you this was an easy process
By Kim, Nov 20 2018
No, awesome service and thanks
By Rhonda, Nov 20 2018
very high cancellation fees, company details provided after request accepted, which is too late to cancel without fee. very dodgy.
By Vlad, Nov 20 2018
It was perfect.
By Harsh, Nov 20 2018
Everything was Great!
By Hubert, Nov 20 2018
I think you could improve by not charging a mandatory fee for cancellations. I would like to see a 2 hour period after acceptance where there would be no fee charged. This would give me time to confirm transport in the other direction eg flights. If you would be able to do that it would be much appreciated. Thanks.
By Caleb, Nov 20 2018
The wait times to pick up and return the vehicle was very slow. Everything else was sweet.
By David, Nov 20 2018
The only issue we had was we stopped at Rotorua Z to fill up and in front of other customers the service station worker said that we ( the registration number) had come up as having done a runner with petrol without paying. This was the first time we had stopped to fill up as we got the car with a full tank of gas. It was pretty embarrassing. But I'm not sure that there is anything you could have done about that. We explained the situation and they said it did come up as a rental.
By Thomas, Nov 20 2018
Free insurance. It’s a bit risky without. Once we have to pay insurance we may as well jump on the bus. Cheers
By David, Nov 20 2018
if we take good conditioned car.
By Jun, Nov 20 2018
Thank you, is Excellent
By KHING, Nov 20 2018
