Better information about the vehicle and the insurance coverage. I did a relocation through transfercar and the confirmation I received said the vehicle was a hatchback or similar but it was actually a cargo van. It was fine but it would have been better to know more clearly in advance what the vehicle would be. Also when picking the vehicle up in Wellington the information about insurance coverage was a bit scant - only a question about whether I wanted to reduce the excess and no explanation of the insurance cover. However, vehicle was great - in v good condition and easy to drive and pick up and drop off were very simple - thank you!

A default setting regarding inclusions / exclusions especially ferry crossings paid or not and timings... Even though these things are driver responsibilities, as this may not be the only thing we are doing in our lives.. Being humans we can double book or forget without a gentle reminder :)

Great service keep up the good work

Longer times before the booking auto cancels(or the ability to rerequest quickly)

We were 1st time users and found the whole process very easy

Include passanger ticket for fairy! great service otherwise. Obviously not worried bout that, everything was great!

Good service but we thought we were getting a suv car as we had a lot of luggage. We ended up with a small Suzuki swift. It’s a good thing there weren’t more than 2 passengers

accept international drivers licenses.

Nope, perfect

Great service! Best kept secret of travelers!

Not much. It’s short and to the point. Easy to use.

No nothing at all.

Drop off on end was 6am It was early then out at airport with luggage. Otherwise is was wonderful. I will recommend this to others.

No, the service is exactly as advertised. Easy.