Hi. I picked up the car from Hertz on time in Queenstown airport and delivered it on time to Dunedin Airport, driving 286 km (no more than allocated distance). I parked the car in the Hertz car park and drooped the keys at Hertz counter at the airport. The counter was not manned on my arrival. I did not refuel, as the conditions of my relocation included the fuel. However the next day my credit card was billed for the used fuel NZ$ 80.25 The money should be returned to my account. My relocation included the fuel Request ID 280731-1 Fuel included (One full tank supplied on pick up: No filling up on return) HOLDEN COMMODORE SV6 Registration: KAF871 Please rectify

A perfect experience

I booked car via your agency. All went well with the booking aspect, car was ready when I got there.but it appeared like a normal rental, and a lot of extra costs, then said it was upgraded for a dollar a day extra, but really it was 10 dollars a day extra.insurances were outrageous, and a lot of unknown charges were added.i couldn't see these as they were on a tablet for me to initial, then the other side was the charges.car ended up costing me 568 dollars, so more clarity needed.

No worries

No, pretty good service thanks

No

Selfish me. I don't want everyone competing Against me. Reality is we thought it a really good deal.

Make it easier to have two requests at the same time without being penalised if you accept one but not the other if both get accepted before you have a chance to cancel the other one

Recently brought a car up from Downtown Rentals (Chc to Nsn) ... they required a duplication of the information you hold ... and changed the dates on us .. caused confusion