Our driver ratings
Our drivers rate us:
33,936 ratings on Transfercar -
Average rating
Excellent: 4.7
Last reviewed about 1 year ago
Driver ratings
Everything was perfect
By Chance, Jun 6 2024
no
By Celia, Jun 5 2024
would need more use of your service to rate against to see how it goes
By Paul, Jun 5 2024
Please don’t mix up the bookings next time! Thank you!
By Wenjing, Jun 5 2024
If it is possible to provide options for cars earlier this would assist with longer term planning. Thanks
By Andrew, Jun 5 2024
I took a Budget car to Picton and an Apex car back a few days later. I wasn't expected to refuel the Budget car but l was expected to return the Apex car full. I understand that Apex is a down market outfit that belongs to Budget and gets more mileage out of exBudget cars so l had expected 'the rules' to be the same. Had l been aware that l would be expected to return the car full l wouldn't have cashed in my bus ticket. I have no doubt that this condition was mentioned in the small print but l believe this fact should've been made clearer before l committed myself.
By Malcolm, Jun 5 2024
All very good
By Sandra, Jun 5 2024
It is really unsettling to apply for a car and not hear back for a couple of days and not know how to query what is happening. This recently happened twice. I am not sure what the solution is.
By Helen, Jun 5 2024
Not at all. We have enjoyed and been blessed by your service since signing up in 2004 or close to that year. Keep up your good work. You all are a blessing
By Rohit, Jun 4 2024
Great
By patricia, Jun 4 2024
Pickup and drop off times where a little unclear when requesting the cars
By Tavita, Jun 4 2024
The service is fantastic - super-easy and convenient. I have recommended it to several of my friends.
By darren, Jun 4 2024
No
By Kathleen, Jun 4 2024
-
By Sean, Jun 4 2024
Yes having more cars available for the return trip!
By Kirsten, Jun 4 2024
It would be good to know who the rental car company are at the time of reserving a booking.
By Andrena, Jun 3 2024
Nothing you can do, it's just the speed of reply from the rental companies
By Dale, Jun 3 2024
Keep you good job!
By Zara, Jun 3 2024
Great service. Friendly staff
By Vicki, Jun 3 2024
When you have no notification of either a sucessful or unsuccessful request near the 24hr mark, there is no customer service from Transfercar. The 2 phone numbers provided keep disconnecting and emails never get answered. Also, like other relocation companies, you should only take 1 application. If the person can relocate within the time frame requested by the Rental Company then there should be no reason to allow multiple requests. It should be first request that gets the transfer.
By Glen, Jun 3 2024
