Description of pickup or return location - don’t use the word Airport if vehicle is not actually at the Airport. It makes journey to pickup vehicle a consideration as it may be more difficult to actually reach that destination eg airport instead of a further away suburb. Eg. Cambellfield. Other than that you are doing great! Thanks!

no

no it was all great.the pick up,the vehicle,the drop off and the communication all great

No the whole lot was a great experience and have already recommended to my workmates to use.

Happy with the service provided by the transfer car but it was so difficult to get in touch with Indie campers as no direct number provided

Me encanto el servicio y muy buenos autos recomendado

Maybe some information or cantact details of the car rental as soon as the reservation is done

Be good once new office build is done at Auckland airport

No everything was great

Communication could be better regarding insurance but otherwise it was all good

My first car request didn't get a response which was frustrating.

Nope !

there are three points that made the whole experience not very nice 1. the car pickup was delayed by 4h with very short notice 2. i had to pay RUC because of driving a diesel, the website said may apply ... while it obviously did apply , it should be clear about it and tell people what amount of fees to expect ... i am a tourist and have no clue what these charges are and how high they might be 3. the amount blocked on my credit card was not just really high, the rental company said they released it and seem to be holding on since 3 days now, that is causing problems with my credit card limit and me being able to use my card you can blame the rental company or the government for RUC ... to me that all adds up to my exp with transfercar , not caring who you might want to blame

like it

No

I would love customizable alerts that actually work ;-) maybe an app

This reservation was processed over a weekend which I was super impressed with as that never used to be the case. That alone is a massive improvement! Love Transfercar and highly recommend to many people.