Our driver ratings
Our drivers rate us:
34,294 ratings on Transfercar -
Average rating
Excellent: 4.7
Last reviewed over 2 years ago
Driver ratings
No all good
By John, Dec 24 2023
The companies should be more realistic on the fuel compensation. 1 tank for 1600km is not enough. In the end, the companies are still making profits.
By Freya, Dec 24 2023
Things were done very well, only thing I could think of is that just check what is on the advice tht goes to the rental company when the booking is accepted by the client. The staff I went to to pick up the car from were thinking I had to pay for the petrol but when I said no they quickly checked, apologised and said all clear, all good.
By Rex, Dec 24 2023
👍
By Kristen, Dec 24 2023
Nothing
By Jacqui, Dec 24 2023
Provide price / information about premium (zero deductible) insurance.
By Judy, Dec 24 2023
The was very messy, the status/damage of the car not recorded at all, they trying to pass on the damage cost! Lucky I look photos and videos as soon as I got the car, but still, this lack of recognition of the damages at the beginning of the rental is unprofessional.
By Yongwen, Dec 24 2023
the platform helps nothing if we got problem during using the car, in this case I asked staff of riteprice rental if I need to full the tank when dropoff the car, he said no necessary, but after that, they charged me 81.61$ for fuel and admin fee, that was really unhappy.
By JIAN, Dec 24 2023
I tried to call your contact number several.times as I needed to talk to you about an unsafe vehicle and cancelling a booking but the phone number listed on transfer car kept disconnecting...it looks like the contact number for transfer car is faulty.
By anya, Dec 24 2023
I wonder what the connection between transfer car and Imoova are ? I'd prefer to book directly with you and not have to pay $150 for that company. It was easy to deal with your people 🙏
By Ellen, Dec 24 2023
We had a great experience. Just wondering if you ought to think about a loyalty scheme with outbound transfer opportunities emailed to loyal customers? Thanks!
By Allan, Dec 23 2023
No
By Kim, Dec 23 2023
Nothing
By Jayney, Dec 23 2023
No, very easy
By Thomas, Dec 23 2023
The pick up process took quite a while but they had had a number of cars arrive back also the rental car company is operated by a different company so had to enquire if we were in the right place.
By Tricia, Dec 23 2023
I don’t think so
By Patricia, Dec 22 2023
Include more information about insurance/excess reduction beforehand
By Ryan, Dec 22 2023
