A shuttle to where pick up is or have vehicle actually at airport

No

Not that I can think of.

Nice service!

Everything was ok. Except at drop off at Cairns airport. Wasn't sure where to park the car. And the people at the counter wouldn't take my fuel receipt to tell them that I had fueled up the car

Some more detailed instructions on where to drop the key when it's afterhours/weekend

Provide more information about vehicle type and provider before booking.

I did respond yesterday when the survey loaded from your second email. I said that I would have appreciated a full demo of the vehicle's equipment operation. This was probably due to a delay in pick up (booking had been cancelled in error) I was just provided with the key shown where vehicle was parked ready to go! I gradually worked it out on the road! I also suggested that all your vehicles should be clearly marked (on dashboard) with VEHICLE HEIGHT. This is due to the insurance exclusion re overhead damage. I really appreciate assistance from you regarding payment of fuel allowance as I omitted to arrange this when dropping vehicle off. I was very impressed with camper will certainly recommend use again. Many thanks. Garry

Mechanical checking

No

Not really just about right

No it all went very well thanks

It was bloody awesome

Not at this time

No

Rental was free but they charged $25. And after hour pickup and drop off instructions were not clear.

Not sure how you could have got a higher score. It was more an unfamiliarity with the service. I just wasn't sure when to start dealing with the Hire Car company and when to stop dealing with Transfer car.