Our driver ratings
Our drivers rate us:
33,999 ratings on Transfercar -
Average rating
Excellent: 4.7
Last reviewed over 5 years ago
Driver ratings
All good
By Limoni, Dec 17 2020
Not really...easy process and all pretty smooth. Up front about everything.
By Simon, Dec 17 2020
It would be good to see the contract terms of the company prior to being locked into an agreement. We dealt with Autobarn and upon picking up the van were told that there is no insurance on the van and that we assume 100% liability of the van (in the case of it being our fault, which includes things like hitting an animal, or any other subjective conclusion of driver negligence by the police in the event of an incident). We tried to get insurance from 3rd parties but could not find a company that would insure. The insurance companies we called would only insure the deductible, but there was no deducible in this case, only 100% liability. This made the trip completely unpleasant - especially in bad rain. We would have been happy to pay insurance. Autobarn said they would not offer insurance as it was not a rental, but a relocation. Why that difference has any bearing is only something their team of lawyers likely can answer. Was a very stressful trip. You should obtain a copy and read Autobarn's contract they send to relocating drivers and make us sign AFTER we have already agreed to the relocation. It is very nasty.
By Sri, Dec 17 2020
shorter wait times on pick up
By Shelley, Dec 16 2020
One transfer was great, the other through Apex was not. You need to let potential clients which rental car company they would be transferring for. I would not deal with Apex again but I would be happy with another rental firm
By Robyn, Dec 16 2020
Chase up the rental car companies when they don't respond to a request... they should do so within the 24 hours but I never heard back at all!
By Jacqui, Dec 16 2020
To ensure vehicle is 100% serviceable mechanically and electrically.
By Salah, Dec 16 2020
No....good team work
By MOTUHI, Dec 16 2020
No
By Joe, Dec 16 2020
no, everything went really well. many thanks
By Nicholas, Dec 15 2020
No
By Fleur, Dec 15 2020
Vehicle is old hard to go on hill
By Rajesh, Dec 15 2020
Tye search engine does not work properly, when you click on the date instead of a calendar it shows some locations.
By Adriana, Dec 15 2020
The Jucy van did break down and required a brief tow. Jucy were helpful and covered the cost of tow and repair - but it did put me under serious time pressure
By Lindy, Dec 15 2020
Everything worked very smoothly 😁
By Catherine, Dec 15 2020
No not really I will do it again.
By Glenda, Dec 15 2020
