U guys r doing great. Nothing i can think about improving

Your website need far better detail regarding the real financial requirements of the user. Your site informs a deposit of R2000 that can be reduced to R500 by payment of R100 per day. At Pace this was not offered and a deposit in excess of R11000 was required. The tank was not full and required around 19lit to fill. The vehicle needs to be returned full so why was I disadvantaged. On arrival at Pace in Jo'burg the handover took around an hour. I raised the fuel story but have not had any response from Pace. I took pictures of the vehicle damage on collection as the image printed on the form indicated no damage. I used your business model as I did not want to fly but should I use the service again I would place a higher value on the customer interface.

No not at. All could be a bit cheaper on the insurance but other than that nothing

For drivers give feed back on car co

Nope

More options from Wellington to Auckland.

no but you are to work with

Im very happy and your website is good and easy understand! Very simple clear.

You are the best, everything is straightforward

Be up front about the excess costs more

Can’t think of anything off the top of my head

No . Happy with the process

Everything was great. Thanks for the experience. Will be sure to refer people on and use again.

The service was great and it is perfect

the staff at Thrifty rentals were very rude