Modify your website so that we can 1) search by originating and destination city (2) sort by more parameters (3) add offers to a Wishlist

better communication with the car rentals company and ppl driving calculated by transfercar

Ensure the costs are lower than equivalent cheap flights. My trip ended up costing more than what I could've flown for. The insurance excess reduction is to high.

Yes I got confused by all the emails I received

Great hire thanks

probably not, it is just that have to wait up to 24 hours for a response. otherwise it is all great.

Yes, you can can send your Auckland female service staff down to Christchurch to learn how to be approachable and act as ambassadors for your business. I do not have an axe to grind as it did not impact me but as a neutral observer, standing back watching, they were there doing a job and that was it. No smiling, no pleasantries with the customers, no politeness and obvious desire to go the extra mile. It was not a wonderful experience except for the guy who checked my vehicle in, he was awesome! Contrast this with Christchurch, I was greeted at the door with a smile, nothing was a problem, I was asked constantly if there was anything else I wanted or needed. I felt valued and it was a great experience which saw me leave your location with a smile and a thought about how easy and great that service was. Cheers Rich

no

no

Less wait time for pick up... otherwise great thank you.

Be fair on price. Do as whats stated at 1st. Requested for a call back. No one has answered yet.

Longer submission periods. 24h expiry time too short

AWESOME EXPERIENCE

When the very current vehicles are being moved it would help if the driver was given a brief overview of all the modern systems. IE. Radar control. Auto breaking etc. That being said the Hybrid I drove was a delight to drive