Our driver ratings
Our drivers rate us:
33,961 ratings on Transfercar -
Average rating
Excellent: 4.7
Last reviewed over 6 years ago
Driver ratings
Require rental companies to provide clearer, more standardised information about their rental. For example, some companies say free tank of fuel but require car to be returned full, whereas some don't - and it's not always clear
By Liam, Dec 2 2019
na
By Ivy, Dec 2 2019
I actually don't think so? .... I arrived in Auckland with a last minute unforseen travel problem... Within 3 hours I was sorted by transfercar and got to my destinations very smoothly and comfortably. Brilliant service easy online process!
By Adam, Dec 2 2019
Excess limits were a little bit different in Apex than stated on website when ordered, but i insuered so did not matter in the end.
By Dominik, Dec 2 2019
Dependant on the company the 1 day free depend on if you go past midnight and it would be good if this was specified before. I turned up expecting to pay for 1 days insurance however as it passed midnight with the 24hour deal I was expected to pay for 2 days. I was able to negotiate this but it would be nice if this process was a little more transparent
By Bethany, Dec 1 2019
More clarity about hidden costs.
By Domagoj, Dec 1 2019
I can not think of a thing, everything seems perfect atm. I love this service and have told all my friends
By Mary, Dec 1 2019
No, it was all fantastic!
By Cyrus, Dec 1 2019
No great
By Robin, Dec 1 2019
This rental was seemless thank you. Even after losing my wallet receipts they still reimbursed most of the costs. Thank you
By Dwayne, Dec 1 2019
The service you provide is excellent. Nothing to improve.
By Hore, Dec 1 2019
Yes. Maybe next time have the rating of the car company available prior to booking so we’ll have an idea on what to expect.
By Rhoville, Dec 1 2019
awesome team to deal with
By Chris, Dec 1 2019
Ensuring the car is ready to collect on time. Ensuring that the second driver details are clear. We provided the drivers licence, sighted in person as requested I had to wait for the relocation car to be available 15 mins late. Second driver left to drive home Then told that his signature was needed. It would have been helpful to have been told that when the drivers license was photocopied.
By Judy, Dec 1 2019
