Our driver ratings
Our drivers rate us:
34,274 ratings on Transfercar -
Average rating
Excellent: 4.7
Last reviewed 12 months ago
Driver ratings
No it’s a good service
By Josh, Feb 17 2025
Quicker response to email, there was no phone support at all when I had an issue.
By Evangelos, Feb 17 2025
It failed once, nearly resulting in disaster. If it weren't for a friend at Hertz, I would have been stuck. There was a problem with the booking, and when I arrived at the rental location, they couldn't resolve it quickly, despite having the car available. This incident occurred during my second-to-last trip to Christchurch, after which I rented a car from Christchurch to Dunedin. The leg from Nelson to Christchurch was the issue. Aside from that, it's a great way for me to travel and visit friends and family I wouldn’t see otherwise.
By Brendon, Feb 16 2025
No. Was seem less
By Stephen, Feb 16 2025
All good
By Daniel, Feb 16 2025
Even if the whole procedure was really good, before cheking in I felt insecure about the renting operation. I guess that some confirmation email that clearly shows the link between transfercar and rental operator would be nice.
By Alejandro, Feb 16 2025
No, good service thank you:)
By David, Feb 16 2025
Cancellation times from car company - too short notice no help/compensation for onward flights
By Josephine, Feb 16 2025
It was annoying to have to pay a bond to the rental company, even though I took out full insurance and have rented from them many times before. :(
By Nikki, Feb 16 2025
No I found the process very easy. Have used it a few times.
By Wendy, Feb 16 2025
Perhaps let people know earlier that they are successful.
By Susan, Feb 15 2025
No, everything went smoothly, thankyou
By John, Feb 15 2025
Nothing I can think of — I had a very smooth experience!
By Naomi, Feb 15 2025
Great service, and when I contacted the support team, they were super helpful
By Dion, Feb 15 2025
Excellent service.
By Sam, Feb 14 2025
The car was returned early and then I received chaser calls and emails advising it was late - better communication internally within the company could have avoided that.
By Andrew, Feb 14 2025
no, honestly, it was fantastic. Wonderful experience, great communication, and unbeatable price. Highly recommend
By Nicolas, Feb 14 2025
It would be good to know who the rental car companies are before we book. Also it would be good to be able to write a note to the rental car company before locking in the contract. For instance, when I see a transfer that is just about to run out on the site, it would be good to ask if it's possible to extend the time available - because they must be going to relist it.
By Helen, Feb 14 2025
