Our driver ratings
Our drivers rate us:
33,962 ratings on Transfercar -
Average rating
Excellent: 4.7
Last reviewed over 6 years ago
Driver ratings
it's a shame the insurance at thrifty is regardless of fault, so that added to costs whuch I didn't expect.
By Kent, Mar 26 2019
No
By Aaron, Mar 26 2019
Inside windows badly cleaned made it very difficult to see, took 3 serious go’s at getting smeary product off..Also dashboard in this vehicle makes for distracting glare..I am a Kiwi with over 50years driving experience thinking of our visitors on unfamiliar roads..Otherwise everyone everything brilliant..Thank you
By Vivian, Mar 26 2019
I've utilised it on the past and had no petrol charge. I was surprised to find that I had to fill up when arrived at destination. It should be made very clear that need to pay petrol otherwise I may as well use my own car as would of been easier for me as I was actually driving to wanaka and not q town. So please make very clear what charges are being applied both on website and verbally when pick up cars
By Jane, Mar 26 2019
From my perspective Transfercar and the Car Rental Companies exceed our expectations on each occasion we transfer a car. Would appreciate the insurance charges being cheaper but I suspect this is controlled by the Insurance Companies..... Appreciate your good work ! Regards Donald Mochan
By Donlad, Mar 26 2019
Everything was great, thank you!
By Renata, Mar 26 2019
Advise insurance costs beforehand
By Joey, Mar 26 2019
Your staff are amazing, it is not the car that I gave a 10, that would have been a 3 as it was old and quite grubby. Your staff in both CHCH and Picton were the 10's and for me when you have good staff you have a good name. I hope the management understands this and looks after them accordingly because without them you do not have a business.
By Shelly, Mar 26 2019
It did everything I wanted
By Ross, Mar 26 2019
Perhaps identifying early the size of the vehicle. I thought I was getting a compact and ended with a Highlander.
By Janet, Mar 26 2019
Staff at rental car company not very friendly
By Barry, Mar 26 2019
I was pretty happy with the online process. It would have been nice to be personally introduced to the vehicle, especially as I hadn't driven a Rav 4 before but I figured it out. :)
By Mary, Mar 26 2019
Yes. Last transfer I got poor service. Easy to do better
By Dennis, Mar 26 2019
Decreasing cost for any extra days hire ($70 per day for most vehicles excluding any insurance seems a bit high). Very happy with the smooth uncomplicated transaction between online booking and transfer car service
By Joshua, Mar 26 2019
have an attendant at drop off location to receive the vehicle
By Anita, Mar 25 2019
The website is quite slow. Otherwise a great service 👍
By Markus, Mar 25 2019
