We enjoyed the new experience hope to do it again sometime.

Well the fact that my car got cancelled at 8am when I was supposed to be collecting the vehicle at 11am was a bit ridiculous! I understand the cars are in essence ‘free’ but I had important meetings and an itinerary that I had to stick to and the hire car cancelling the car that morning cost me a lot of expense to get to where I needed to without causing massive problems to my plans! I would have thought that the hire company should have firstly honoured the agreement to move a car and secondly when phoning to ask about the car being cancelled 3 hours before I was supposed to be picking it up, could have said or done more than “sorry there’s nothing we can do, we don’t have any cars” I will be actively telling anyone who asks me to avoid transfer a car as if you cannot even ensure that you will get a car after it has been ‘confirmed’ is ridiculous and as it has for me caused me huge problems and been a huge inconvenience.

Everything was perfect

Very quick and easy process. Got approved almost immediately. The actual hire was quite expensive for just a relocation compared to other companies but I’m guessing it was a function of the hire company.

Directions on where to drop off car at Ace Rentals in Sydney - this was quite difficult to find.

Don’t use budget rental vehicles. They totally ripped us off.

Very well executed in every way. Thank you

No

No everything was good.

Not for us. We had plenty of time to transfer from queenstown to Christchurch and it was a perfect vehicle

Nope. Quick and simple. Will use again.

car given to small for open roads more suits town driving.

Yes, the numbers it shows. Put in a pickup location, it says 18, but only shows 5.... Criteria isn't obvious.

I was disappointed my first request was declined due to no available vehicle even though the web site suggested vehicles were available

The alerts system doesn’t seem to work?