Our driver ratings
Our drivers rate us:
34,515 ratings on Transfercar -
Average rating
Excellent: 4.7
Last reviewed over 7 years ago
Driver ratings
The rental car company weren’t notified of the booking so didn’t have the car ready. They bent over backwards to sort this for us.
By Justine, Jan 31 2019
While the customer experience with staff was of a high standard, the vehicle was presented in a poor state in regards to cleanliness. The vehicle grooming was of a poor standard with the inside of the window extremely dirty, stains on the drivers seat and did not appear to have been hoovered. In general a good experience but understand some of these factors are difficult to control. Thanks and regards, Tony
By Tony, Jan 31 2019
The rental company was a nightmare. I had to wait over an hour for the keys. They also had hidden chargers that were not mentioned when booked. I've had really good transfer through TransferCar in the past. But I would never recommend Lucky Rental and believe you should not offer their Services in the future. Thanks Jimmy
By Jimmy, Jan 31 2019
Response over the weekends
By Darragh, Jan 31 2019
This is a great service, I have been advising friends and colleagues that this is a good opportunity to gain access to vehicles and see the country. Is there a link to the Australian website on the nz website?
By Daniel, Jan 31 2019
The cleanliness and also, debit card transactions should be considered
By Barbara, Jan 31 2019
Getting a phone call rather than or as well as an email to confirm the booking would be nice as it is good to be able to talk to someone to discuss the details and conditions
By John, Jan 31 2019
Na it's all gravy
By Josh, Jan 31 2019
Explain how a car that has one day free can be picked up one day and returned the following day provided it is less than 24 hours
By Terence, Jan 31 2019
Do not partner with Budget rental company.
By Hannah, Jan 31 2019
No, it’s all good
By Lucy, Jan 31 2019
No need!
By Milan, Jan 31 2019
