Our driver ratings
Our drivers rate us:
33,989 ratings on Transfercar -
Average rating
Excellent: 4.7
Last reviewed over 7 years ago
Driver ratings
Have an English Language version of the Operators manual for the cars being relocated by English speaking people ! Japanese is Not even well understood by Chinese.
By Raymond, Dec 3 2018
Faster service, a 24 hours call center and of course an app
By Raffaele, Dec 3 2018
It's hard to think of anything. It was my first time and I would do it again without question.
By Kevin, Dec 3 2018
Clear information to the rentals cars about the cars that are advertised with fuel or no fuel. I was almost charged for fuel with the last rental though it was clear that I did not have to top up. That was cleared but had to bring that up with them. If I did not know I could have been easily charged. Other than that, you doing a fabulous job! I have recommended lots of people over the years here in NZ and overseas
By mandy, Dec 3 2018
Ensure timely communication directly from the rental company
By Rob, Dec 3 2018
No was very good
By Julie, Dec 3 2018
Très bien
By RACHID, Dec 3 2018
I think it should be transparent which car rental company you are dealing with before(!) you actually requesting a car. I do not understand why that is kept secret/not mentioned on the offer.
By Rolf, Dec 3 2018
Will be happy if I know the type of car that will be given
By Nur, Dec 3 2018
Everything's Fine.
By Ielome, Dec 3 2018
About cost of insurance which is extra money.
By Mariko, Dec 3 2018
I am sure
By Stephanie, Dec 3 2018
Nope it was perfect
By Robert, Dec 3 2018
Make the insurance costs and options clearer for those booking. I read my insurance as $30 (for the 2 day duration to transfer) Not $30 per day to reduce excess to $300 from $3000
By Airlie, Dec 3 2018
Great
By Akhila, Dec 3 2018
Extend insurance coverage for 2 days instead of each day
By Kris, Dec 2 2018
Excellent customer service from Paul White
By kalisi, Dec 2 2018
