No - all very seamless

It works well. All good.

No

Your partner Jucy just does not reply to messages and does not disclose phone numbers of depots, which is all very unhelpful. Even when collecting, they were disorganised and couldn't answer simple questions like: please can we extend by 1 or 2 days? Even ask the computer results in we will get back to you - Never did, making it impossible to extend the booking, even though we were prepared to pay £££. It makes me wary in the future .... It would.be nice to know who I'd be booking to in the future. I wouldn't want Jucy again as first choice. A case of choosing your friends more carefully. No objection to transfer car directly .... but

Extend the days to transfer the car

Just tell folk about the fact that if the engine light comes on to ignore it !

Nothing to improve, straight forward process. Easy collection and delivery of vehicle.

Nope

The actual location of pickup and drop-off would be useful right at the start in the vehicle details. An actual address. I have found that vague description can vary quite a bit for some operators but you only get this information after applying with the acceptance.

None

Joanne was great and easy to deal with. Prompt with responding to my queries. Gladly would relocate a vehicle again.

May be a contact phone number as well as the email. Cheers

✌️

Everything was lovely

No. Its all great!

EXU Rentals tried to take $300 from my account after we had delivered the car and recieved the security deposit back. I then recieved an email saying we hadn't returned the car and that we would be fined for every day that we did not return the car. This is a scam!

Make it just bit easier to book and see options at the beginning.

email confirmations aren’t as quick as you said they would be

A heads up that some companies require a substantial refundable deposit before collecting the vehicle.