Our driver ratings
Our drivers rate us:
33,942 ratings on Transfercar -
Average rating
Excellent: 4.7
Last reviewed over 6 years ago
Driver ratings
By letting you turn down a car if you don't want to take it.I recently ordered a toyota hiace and got a LDV instead i don't think a bigger vehicle is simmilar to a hiace.
By Glenn, Oct 8 2019
In the 2 bookings I did with my phone you mentioned that I could wave the excess and the bond for XX$/d, but during the booking, there was not option to add it. Then, in particular, in my booking from Sydney to Melbourne it was said that I could wave bond and excess for 30$/d, the option was not given during the booking process and when I contacted Jucy, they charged me 40$/d. So either explain me how I should do it to get the waver while booking the relocation or if it is not possible, then I suggest you to add it to the booking process. It shouldnt be a big deal
By Noelia, Oct 8 2019
There’s a bit of confusion about your advertising and those that provide cars. Although you’re doing an excellent job, the car providers are charging us which is different from your advertisements.
By Sikeli, Oct 7 2019
awesome service
By Tim, Oct 7 2019
Great service. Had a little trouble understanding renters obligation with provider. They spent lots of time providing videos on how to use the vehicle. However left our critical info like requirement to return the vehicle with grey and black water tanks empty. The fact I received grey water tank 3/4 full gave me the impression they emptied the tanks on site upon return. That caused significant complications as I had to go to a pump out point to empty the tanks.
By Robert, Oct 7 2019
no
By Donald, Oct 7 2019
A different vehicle. My hip didn’t like the seat in the Corolla. Otherwise great thanks. I need a more upright seat not v shaped.
By Helen, Oct 7 2019
no nothing
By Jenny, Oct 7 2019
Not a thing!
By PATRICIA, Oct 7 2019
More routes from Chch to Queenstown
By Aline, Oct 7 2019
No charge for chains. It wasn’t a problem as I didn’t encounter any weather and am confident with NZ and her roads. however it would be prudent to cover the cost of chains for a vehicle you require rehoming as it’s not optional when you cross several roads in NZ. It’s not an optional extra like a sat nav or fold away chairs, it’s an integral piece of car safety equipment like the spare tyre and carjack and should come with all vehicular as standard. That’s my only suggestion otherwise o think your service is great. But safety first! Be those good guys
By Liz, Oct 7 2019
For Apollo Campervans staff to have knowledge about campsites dump stations around the depot.
By Edwin, Oct 7 2019
