I tried contacting bothTransfercar Europecar after returning the car then receiving the final bill. My transfercar confirmation said 900kms were included 1 free tank of gas. When fueling I put in minimal fuel based on that. However the bill charged $4.99/litre total of nzd200 for fuel. I checked their contract. lo behold it said fuel was not included at all. Returning the car was simply handing in the key inside the terminal. All other rental companies had representatives in kiosks at the parking bays to interact with. If this was the case I would have been informed the fuel would be charged for and could have driven down the street to fuel it. I feel we were scammed. being taken advantage of has left me resentful of both companies particularly since both emails sent to each company were undeliverable. I feel like any recourse is purposefully avoided

NO! I love transfer car. I have had 3 in the last 60 days

Great service thank you

Was impressed with your service

I've only used your service once. I have no issues to report

More free transfer car deal :)

Inform me the car would be very heavy with fuel usage.

More time to drive the vehicle to tje location and be alittle bit more negotiate on extended it by 1 or 2 days

Long long wait to pick up, very rushed explanation of the camper, too short a time to get from Chch to Auck, 1 more day would have been preferable.

It all worked very well

More visibility of which car make model etc, and more days to return car. Trips are too rushed

No. It was great. Cheers

Well I booked a transfer car with Budget, pick up Wellington Airport drop off Hamilton Airport 3 days at $1/day. However Budget rental cars have still charged me a rental fee of over $200 on my credit card. I’m disappointed as they’ve looked at it, but still won’t reimburse me. Mark

No

All good.

Provide all petrol, as we are relocating your vehicle. Would then be a 10!

Everything went smoothly

Nope! Great service. Will use you again for sure!